Guest Services Agent - Kaiser Realty By Wyndham Vacation Rentals

Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.
Wyndham Vacation Rentals' full-time associates enjoy health benefits as well as a generous 401k plan and a paid time-off program.
The shift for this position is 8am-7pm, 4 days/wk with rotating days, to include weekend days.
Responsible for answering all guest inquiries, complaints and requests. The guest services department is the central communication hub for the efficient operation of the property.
1. Book reservations for guests and owner, process check-in/check-out of guests, collect rent money, process any guest credits and/or charges, etc. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
2. Responsible for key control and preparing bank audits.
3. Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing as necessary.
+ High School diploma or equivalent required

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Front Desk/Guest Service-Full Time
Birmingham, AL Interstate Hotels & Resorts
Guest Service Representative (3pm- 11pm)
Birmingham, AL Marriott
At Your Service Agent (PT)
Birmingham, AL Marriott
Guest Services Lead
Birmingham, AL Ascension Health
Customer Service Agent: Ticketing/Gate Service...
Birmingham, AL Delta Air Lines, Inc.